StrumClub Student Support

We’re here to help!

Live Support and Resources

Our office staff is happy to offer live support during office hours via email or text. We’ve collected commonly asked questions and resources on this page for your convenience. If for any reason you can’t find what you are looking for, just let us know and we will reach out by the next business day.

Office Text Number: (650) 597-0196‬

Office Hours

Monday to Friday: 1PM – 6PM ET
Sunday: Closed

Looking for your lesson room or lesson folder link?

You can find a link to your lesson room included with your lesson confirmation email. We encourage you to bookmark your confirmation email for future reference. Most instructors’ lesson rooms are simply first name). You’ll also find your lesson folder in your lesson confirmation email.

Having trouble entering your lesson?

Be sure you are using your instructor’s lesson link (refer to your confirmation email.)

If your lesson room asks for a password, use the following password: music

Restart your computer and the Zoom application.

Frequently Asked Questions